|
|
 |
Customer Service Policies
Privacy Policy
We've been in business since 1968.
Shipping World Wide
Our mission is to provide quality merchandise, reasonable prices, fast, friendly & accurate customer service and, above all, privacy.
We do not share customer information with anyone at any time, including government.
We do not sell or rent our list of customers to anyone!
Ever!
Credit Card and Payment Information
We utilize industry standard "Secure Socket Layer" SSL encryption when accepting your credit card
information during our online checkout process guaranteed 100% safe.
None of our customers have ever reported fraudulent use of a credit card as a result
of purchases made at our store.
Our secure server software encrypts all of your personal information including
credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Return Policy
We offer a money back guarantee on the purchase price less a 15% restocking
fee and the original Shipping & Handling cost.
Items must be returned within 10 days of purchase.
Contact Us for authorization. NO Return without authorization.
Given the intimate nature of our products, we require items to be unworn with tags attached.
Returned items not meeting this criteria will require a further payment for repeat shipping.
Panties & opened hosiery are not returnable.
Please insure the package for your own protection.
We take pride in our 100% Satisfaction Guarantee and do our very best to ensure that our customers become repeat customers!
Shipping Policy
Shipping & Handling For any amount of Lingerie:
OVERNIGHT YOU MUST CALL Toll Free 1-866-456-7411 $34.00
To any US address: $6.00
To Canada & Mexico: $9.00
To all other Countries $13.00
INTERNATIONAL AIR AND SURFACE MAIL IS NOT TRACKABLE AND WE WILL NOT BE RESPONSIBLE FOR LOST PACKAGES.
Insured express mail is available at $34.00 and is both trackable and insured.
We don't lie on custom forms: please don't ask.
For your privacy all orders are shipped discreetly.
U.S. ORDERS: Are shipped USPS Priority Mail.
OVERNIGHT ORDERS: Are shipped FedEx Express.
INTERNATIONAL ORDERS: Are shipped in plain wrapper.
JLK and Associates as the return address
Credit Card: Charged to JLK and Associates
Please Feel Free to contact us with any questions, concerns or suggestions.
OR Call Toll Free 1-866-456-741
Payment Policy
Credit Card and Payment Information:
We utilize industry standard "Secure Socket Layer" SSL encryption when accepting your credit card
information during our online checkout process guaranteed 100% safe.
None of our customers have ever reported fraudulent use of a credit card as a result of purchases made at our company.
Our secure server software encrypts all of your personal information including credit card number, name,
and address, so that it cannot be read as the information travels over the Internet.
Payment Options:
We accept Visa, MasterCard, American Express, and Checks or Money Orders in U.S. dollars as payment.
There are two ways you can order from us without having to enter your complete credit card number on the Web:
1. Paying by Check or Money Order
You can select "pay by check" and send us a personal check or money order in U.S. dollars for the amount of your order.
PLEASE NOTE Checks or Money Orders must be drawn on a U.S. bank.
Paying by check slows down your order, as we don't ship the items to you until your Check clears.
Checks typically delay your order seven to ten days.
2. Calling in or faxing your card number
Phone: 1-866-456-741 This is Toll Free Order Line.
Fax:(509) 888-5553
Mail: JLK and Associates
140 Benton St.
Wenatche, WA 98801
A note to those who would attempt to commit credit card fraud:
We employ methods, in addition to verifying billing addresses, to guard against fraudulent credit card use. We will discover any attempts to commit fraud and we will report such attempts to the appropriate bank, your internet provider and your local/state & federal authorities. Although our offerings are nice, nothing on this site is worth going to prison.
|
|
