If you need to return a portion of your order for any reason, please contact our customer service department by email (service@wholesalecorset.com) to request a RMA # (Return Merchandise Authorization).  This request must be made within 10 days of the receipt of your order. 

Once your return has been approved, you will be issued a RMA that is valid for 14 days.  We regret that we cannot extend this 14 day period nor can a new RMA number be issued.  We must receive your package within the 14 day period in order to process your return.  If your package arrives outside of this 14 day period or if it is incomplete or lacking a RMA number, your return will be denied and the items will be shipped back to the shipping address we have on file at your expense.

Returns that bring your merchandise total below the qualifying purchase tier will result in a deduction of the additional discount from your return amount.  Please see the wholesale discount pricing page and read about the minimum purchasing requirements for more information.  Exchanges are treated as returns.  Please follow the return instructions and place a new order for any desired exchange items.

Please allow 15 business days to process your return.  If a refund is owed, it will be issued to the credit card used to make the purchase. Please allow an additional 3-5 business days for your credit card company to process the refund.  If you paid by Money Order or check, you will be sent a paper check refund within 4-6 weeks.  Shipping charges cannot be refunded under any circumstance once the order has shipped.

Please ensure that all returned items are in their original packaging with all tags attached in the same condition in which you received them.  Failure to return a portion of the packaging may result in a denial of your return.  You are responsible for the cost of shipping your return back to our warehouse.  Please take all necessary precautions when shipping your return (i.e. insuring and/or tracking your shipment, packaging the items in a sturdy container, etc.).  We cannot be held responsible for any packages that are lost, stolen or damaged during shipment.

Please ship the package to:

RMA #______________
WholesaleCorset Returns
c/o JLK & Associates, Inc.
140 Benton Street
Wenatchee, WA 98801

Defective Merchandise

If, upon inspection, you notice that some of your merchandise is damaged or defective, please contact our customer service department (service@wholesalecorset.com) within 10 days of the receipt of your order.  Upon approval, you may be sent replacement merchandise and/or a prepaid return label or envelope.  Follow any instructions that the Customer Service department gives you.  Failure to follow these instructions may result in a denial of your claim and/or additional charges for the replacement merchandise.