Please browse through the following information for answers to some of our most commonly asked questions. If you cannot find the answer you are looking for, feel free to contact our customer service department.
Do I need to have a business license, tax number or proof of resale in order to purchase from your site? No. Anyone can buy from our website. In order to receive special pricing and discounts, however, quantity and order minimums must be reached ( click here to see our Discount Pricing page). If you have a Washington state shipping address, we will add sales tax of 8.1%. You may use the contact form to reach us if you are in Washington, and we can give you resale information. We have a retail website available for single purchases and private parties. Please visit www.OrchardCorset.com for single pricing on all of these garments and much more.
Do you ship internationally?
Currently, we only sell and ship wholesale to addresses located within the United States. We do offer international shipping at our retail website, www.OrchardCorset.com.
What are the minimum order requirements?
How much is shipping and when should I expect to receive my order? For shipping information, rates and estimates please see our Shipping Policy page.
We try to carry sufficient quantity of all our wholesale items so that any wholesale order can be fulfilled immediately. However, we cannot guarantee that all items are in stock all of the time. In the event that some of your items are not immediately available, we may ship some items separately. Please see our Shipping Policy & Stock Availability page for more information.
Can you ship to different addresses or dropship? We only ship to one address per customer. Please ensure that your shipping information is correct when completing your order. We cannot be held responsible for orders that are mis-shipped due to incorrect information.
Do you sell any other items besides what is listed on this website? We only offer the items shown on this website at our incredibly low wholesale prices. We do, however, have a full line of bras, shapewear, girdles, corsets and other lingerie available for single purchase on our retail website, www.OrchardCorset.com.
How do I return some of the items from my order? All returns require a RMA number. Please contact customer service within 10 days of receiving your order to obtain a RMA. For more information about returns, please see our Return Guidelines page.
Can you make corsets to size or with a specific fabric? At this time, we only offer the corsets that are available on this website and do not have the technology to make made-to-order corsets. If you have suggestions of a corset you'd like us to offer, please contact our customer service department.
How can I find out more information about sizing or specific products? Please contact us using one of the methods mentioned on our Contact Us page. When sending an email, fax, or letter, please include all relevant information we will need to answer your question (i.e. your order number, the product number you are asking about, etc.).
Can I order samples of your products before making a large purchase? Absolutely. Please contact our customer service department to receive a special discount code for a one-time only sample purchase. This code will give you a deep discount on up to 3 products for sample purposes only.
Can I pay with a money order or personal check? At this time, we accept all major credit cards, money orders and personal and business checks. If you wish to pay with a personal or business check, please allow additional time for your check to clear before your order ships. We do not accept COD's, Purchase Orders or Traveler's Cheques. We cannot invoice you for your order. Your order must be complete, paid in full and payment cleared before we will ship your order.
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